GuestRevu
Chris Alexandre is an accomplished entrepreneur with extensive experience in the accommodation industry's technology sector. As the Founder and CEO of GuestRevu since March 2014, Chris leads a premier cloud-based tool for managing guest feedback and online reputation. Previously, Chris founded IntelliMetrixx, rebranded to GuestRevu, and SurveyShack, both focusing on online guest feedback systems. Roles as Non-Executive Chairman at InfoDocs and Co-Founder and Managing Director at Jungle.com further demonstrate leadership capabilities. Chris held management positions at IMSI and Pink Software in the 1990s. Education includes time at Kingston University and Rhodes University, with pursuits in business administration and management.
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GuestRevu
At GuestRevu, we help hotels, groups, tour operators and activities across the world get a better understanding of their guests through the data and insights gained from their guest feedback and online reviews, improve guest satisfaction and drive direct bookings. We believe that feedback from guests is essential to the operational and marketingsuccess of any hospitality business, as hospitality is not a product but an experience.Using our guest feedback and reputation management solutions hoteliers can gain a deeper, guest-focused understanding of their operational strengths and weaknesses, monitor and manage their online reputation and reviews and improve guest satisfaction to drive more direct bookings and, ultimately, revenue. Specialised group accounts make management across multiple properties faultless.GuestRevu is cloud based, easy to use and, being made for the hospitality industry, has key partnerships with property management systems (PMSs) across the world creating a seamless, integrated experience. GuestRevu is also a TripAdvisor™ Platinum Review Collection Partner and our clients consistently experience an improved TripAdvisor Popularity Index Score.