GuestRevu
Paul Griffiths serves as the Global Head of Sales at GuestRevu since May 2023, recognized for winning multiple industry awards in hospitality technology. Prior to this role, Paul worked at Infor Hospitality as a Business Development Manager for the UK and Ireland, where thousands of global hotel brands used Infor's cloud solutions. Previous experience includes positions at Guestline, where Paul specialized in merchant service solutions and cloud-based property management systems for hotels across Europe. Additional experiences encompass roles at The Greenway Group, Designed By Droids, Epson UK Ltd, the British Trust For Conservation Volunteers, and Ryman Limited, reflecting a diverse background in sales, technical support, and youth volunteer recruitment. Paul holds a Bachelor's degree in Medical Biochemistry from the University of Birmingham and various certifications in teaching and professional development.
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GuestRevu
At GuestRevu, we help hotels, groups, tour operators and activities across the world get a better understanding of their guests through the data and insights gained from their guest feedback and online reviews, improve guest satisfaction and drive direct bookings. We believe that feedback from guests is essential to the operational and marketingsuccess of any hospitality business, as hospitality is not a product but an experience.Using our guest feedback and reputation management solutions hoteliers can gain a deeper, guest-focused understanding of their operational strengths and weaknesses, monitor and manage their online reputation and reviews and improve guest satisfaction to drive more direct bookings and, ultimately, revenue. Specialised group accounts make management across multiple properties faultless.GuestRevu is cloud based, easy to use and, being made for the hospitality industry, has key partnerships with property management systems (PMSs) across the world creating a seamless, integrated experience. GuestRevu is also a TripAdvisor™ Platinum Review Collection Partner and our clients consistently experience an improved TripAdvisor Popularity Index Score.