GuestTek™ is the world's largest provider of High-Speed Internet and IPTV solutions to the global hospitality industry. Our OneView™ platform provides Converged Data, Video, Telephony, Above Property Voice and Mobile App services. 

As a preferred vendor to major hotel brands, we provide network design, procurement, implementation, and 24/7 in-house post sales customer support. OneView runs on a converged IP network (ethernet or coax) supporting a wide range of revenue generating applications. OneView™ customers drive higher F&B revenues, Spa and other activity bookings through our customized, property-branded UI. OneView™ System Dashboard, our streamlined monitoring tool, allows you to view the status of all applications in real time.

Information Technology

GuestTek

GuestTek's headquarters in Calgary, Canada

This department monitors, maintains, and manages network infrastructure to ensure optimal performance and reliability.

Network Operations Center

This department is responsible for managing and maintaining the organization's network infrastructure and ensuring its optimal performance.

Network Operations

The Sales and Account Management team at GuestTek is responsible for cultivating and managing relationships with hotel brands and clients to drive revenue growth through the company’s high-speed internet and IPTV solutions. They work collaboratively to understand client needs, facilitate the implementation of the OneView™ platform, and provide ongoing support and strategic guidance to ensure customer satisfaction and retention. This team plays a critical role in identifying new business opportunities and promoting GuestTek's innovative services to enhance the guest experience in the hospitality industry.

Sales and Account Management

The Information Technology and Engineering team at GuestTek is responsible for the design, development, and maintenance of the OneView™ platform and its associated network systems. This team focuses on ensuring seamless integration and performance of high-speed internet and IPTV services within the hospitality sector, providing both technical support and innovative solutions. They collaborate closely with other departments to enhance user experience, optimize system functionality, and ensure robust infrastructure to support 24/7 operations.

Information Technology and Engineering

The Leadership Team at GuestTek is responsible for setting the strategic direction and vision of the company, ensuring alignment across all departments to support the delivery of high-quality internet and IPTV solutions to the hospitality industry. This team oversees business management, strategic partnerships, and technological innovation, driving growth and enhanced customer experiences through the OneView™ platform. By fostering collaboration and maintaining strong relationships with major hotel brands, the Leadership Team plays a crucial role in positioning GuestTek as a preferred vendor in a competitive market.

Leadership Team

This department oversees planning, execution, and completion of projects, ensuring they meet timelines and objectives.

Project Management

The Operations and Support team at GuestTek is responsible for ensuring seamless implementation and ongoing maintenance of the OneView™ platform across hospitality clients. They manage the end-to-end support process, including handling escalations, resolving technical issues, and overseeing quality assurance to optimize customer satisfaction. By monitoring performance and coordinating problem resolution, this team plays a crucial role in delivering reliable high-speed internet and IPTV solutions, while also driving revenue enhancement for hotel partners.

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Other teams

Network Operations

Sales and Account Management

Information Technology and Engineering

Leadership Team

Project Management

Operations and Support