The Operations and Support team at GuestTek is responsible for ensuring seamless implementation and ongoing maintenance of the OneView™ platform across hospitality clients. They manage the end-to-end support process, including handling escalations, resolving technical issues, and overseeing quality assurance to optimize customer satisfaction. By monitoring performance and coordinating problem resolution, this team plays a crucial role in delivering reliable high-speed internet and IPTV solutions, while also driving revenue enhancement for hotel partners.
Abdirisaq Mohamed
Support Services Manager
Aditya Marwaha
Escalation Manager
Aneta Rabiega
Business Operations Manager
Jacek Lech
Problem Management Specialist
Jennifer Bradley
Senior Project Manager
Mark Moller
Escalation Manager
Sue Hinchcliffe-Ward
Support Incidents And Product ...
Vinesh Shukla
Quality Assurance Manager
Vishal Sharma
Problem Manager