Operations and Support

The Operations and Support team at GuestTek is responsible for ensuring seamless implementation and ongoing maintenance of the OneView™ platform across hospitality clients. They manage the end-to-end support process, including handling escalations, resolving technical issues, and overseeing quality assurance to optimize customer satisfaction. By monitoring performance and coordinating problem resolution, this team plays a crucial role in delivering reliable high-speed internet and IPTV solutions, while also driving revenue enhancement for hotel partners.