Reynald Bassig

Reynald Bassig has a diverse work experience spanning several roles and industries. Starting with their most recent position, Reynald served as the Customer Solutions Team Lead at Guesty from January 2023 to the present. Prior to this, they worked as a Team Lead at Concentrix from July 2022 to January 2023, and at TDCX from March 2022 to July 2022.

Reynald's longest tenure was with Accenture, where they held various roles from July 2015 to March 2022. Reynald started as a Customer Support Associate and Project Manager, focusing on enhancing vendor relations, developing and initiating projects, and managing costs. Reynald then progressed to roles such as Service Delivery Operations Analyst, Process & Product Trainer, and Operations Team Lead. In these positions, Reynald was responsible for improving performance-based metrics, developing training and process guidelines, supervising projects, and leading people engagement activities. Reynald'sfinal role at Accenture was as a Service Delivery Operations Senior Analyst, where they supervised a team, collaborated on performance reviews, and analyzed workforce execution metrics.

Throughout their career, Reynald has demonstrated leadership skills, problem-solving abilities, and a focus on efficiency and team performance.

From 2007 to 2011, Reynald Bassig attended AMA University, where they pursued a Bachelor of Science in Electronics and Communications Engineering. During this period, they focused on studying subjects related to Electrical, Electronics, and Communications Engineering.