Jenae Ramos is a design strategist at Guidehouse since May 2024, with extensive experience in innovation design and user experience. Previously, Jenae spent six years at Humana in various roles, including innovation design advisor and experience design lead, where responsibilities included planning research studies, crafting actionable recommendations, and leading cross-disciplinary teams to develop user-centric digital solutions. Jenae's career also includes a role as a UX/UI designer at NCR Corporation and positions in design and communications at organizations like the Maryland Institute College of Art and the University of Maryland. Jenae holds a Post-Baccalaureate Certificate in Graphic Design from the Maryland Institute College of Art and a Bachelor of Arts in Psychology with a minor in Rhetoric from the University of Maryland.
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