Guideway Care
Rachel Keller is an experienced Project Manager at Guideway Care since June 2021, where responsibilities include acting as a liaison between new clients and operations, directing implementation, and developing protocols and training materials. Prior to this role, Rachel served as the WKMS News Director at Murray State University from February 2020 to June 2021 and worked as a News Reporter for The Marshall County Tribune-Courier from June 2014 to February 2020. Rachel holds a Bachelor of Arts degree in Literature from Murray State University, obtained in 2014.
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Guideway Care
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Advancing health equity, optimizing patient satisfaction, and lowering total cost of care in value based arrangements. Partnering with hospitals, health systems, payers and provider organizations, Guideway positively impacts patient / member lives and drives financial and operational improvement for our partners. Specially trained Care Guides work with patients and caregivers to understand and resolve their barriers to care, resulting in a uniform care experience and optimal outcomes.