Jeremy Cooley

Jeremy Cooley is an experienced Application Support Engineer 2 at Guidewire Software, specializing in diagnosing and resolving support cases for the Guidewire Cloud Platform and Classic since September 2022. Jeremy holds certifications as a Guidewire Certified Associate in Developer Fundamentals - Elysian and Flaine. Previous roles include serving as a Barista and Barista Trainer at Starbucks, where Jeremy excelled in customer service and training new partners, and functioning as a Software Engineer and Inventory Logistics Manager at Dragon Con, Inc., where Jeremy developed an inventory management website and led software development initiatives. Additionally, Jeremy worked as a Resident Assistant at the Georgia Institute of Technology, managing a residence hall and supporting student needs. Jeremy earned a Bachelor of Science in Information Technology: Software Development from Georgia Gwinnett College and has previously studied Computer Science at Georgia Institute of Technology.