Heidi Whitney is an experienced professional with a strong background in customer service and coordination across various industries. Currently serving as a Configuration Management Associate at Guild since September 2021, Heidi has previously held multiple member support roles within the company. Prior experience includes over nine years at Delta Air Lines as a Customer Service Specialist, excelling in high-pressure environments and managing customer interactions effectively. Additional roles include Outdoor Education Coordinator at YMCA of the Rockies, Promotions Assistant at Radio Disney, and Director of Publicity at Bethel University. Heidi holds a Bachelor of Arts in Organizational Communication, Marketing & Design from Bethel University.
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