Guild have provided insurance for businesses & professionals for over 50 years. Specialising in professional indemnity insurance & business insurance

Insurance

Guild Insurance Limited

Guild Insurance Limited's headquarters in Melbourne, Australia

Paul Cassidy

Scott Simmons

Craig Hockley

The Business Analysis Team at Guild Insurance Limited is responsible for evaluating business processes, systems, and practices to identify opportunities for improvement and streamlining. They analyze data, design efficient workflows, and lead initiatives to enhance operational efficiency and drive strategic decisions, ensuring the company's insurance solutions remain robust and competitive.

Business Analysis Team

The Portfolio Management Team at Guild Insurance Limited is responsible for overseeing and optimizing the performance of various insurance portfolios, including professional indemnity, business insurance, healthcare, and workers compensation. They analyze risk, adjust coverage, and develop strategies to balance profitability and customer needs.

Portfolio Management Team

The Customer Care Team at Guild Insurance Limited provides exceptional support and service to clients, ensuring swift resolution of inquiries and claims. Specializing in professional indemnity and business insurance, the team focuses on maintaining strong client relationships, enhancing customer experience, and delivering tailored solutions to meet individual business needs.

Customer Care Team

The Operations and Claims team at Guild Insurance Limited ensures seamless insurance service delivery and customer satisfaction. They manage underwriting processes, compliance, claims processing, and business solutions, while also overseeing workers' compensation and reinsurance operations to maintain high standards and support business clients effectively.

Operations and Claims

The Account Management and Coordination team at Guild Insurance Limited specializes in managing and servicing client insurance accounts. Led by the Senior Account Manager, the team of Account Coordinators ensures seamless communication between clients and internal departments, facilitates policy renewals, and addresses client inquiries to maintain high levels of customer satisfaction and retention.

Account Management and Coordination

The Marketing and Communications team at Guild Insurance Limited is responsible for developing and executing strategies to enhance brand awareness and customer engagement. Led by the Head of Marketing, the team creates and manages digital content, designs marketing materials, handles internal and external communications, and supports overall marketing initiatives to promote the company's professional indemnity and business insurance products.

Guild Insurance Limited

Org chart

Teams

Business Analysis Team

Portfolio Management Team

Customer Care Team

Operations and Claims

Account Management and Coordination

Marketing and Communications

Offices

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