Ahmed Fuad

Business Development Manager at Gulf Air

Ahmed Fuad has a diverse work experience spanning multiple companies and roles. Ahmed started their career in 2007 at Bahrain Kuwait Insurance Co. as a Motor Claims Surveyor and worked there until 2011. In 2011, they joined Gulf Air and held various positions including World Wide Contact Center Agent, Quality Call Monitoring Officer, and Customer Experience Officer. Ahmed also served as the Business Development Manager at Gulf Air. In 2021, Ahmed volunteered at the Bahrain Authority for Culture and Antiquities. Overall, Ahmed has a strong background in customer service, business development, and claims surveying.

Ahmed Fuad earned a Master of Business Administration (MBA) degree in Business Administration and Management from Ahlia University, completing their studies from 2016 to 2018. Ahmed also obtained a Diploma in Airline Management from IATA Training during the same period. In addition to their degrees, Ahmed Fuad earned various certifications from IATA Training, including Airport Slots and Coordination, Airline Business Models and Competitive Strategies - Virtual Simulation Program, Network, Fleet and Schedule Planning, and Airline Business Foundations. These certifications were obtained between September and December 2017.

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Timeline

  • Business Development Manager

    April, 2023 - present

  • Customer Experience Officer

    June, 2014

  • Quality Call Monitoring Officer

    June, 2013

  • World Wide Contact Center Agent

    June, 2011

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