Eism Ghazi Jawad

Ghazi Jawad has a diverse work experience spanning over a decade. Starting in 2009, Ghazi worked at Gulf Air, where they held various roles. Their most recent position was as a Digital Operations Manager, which they held from October 2019 onwards. In this role, Ghazi was responsible for analyzing and tracking the performance of the E-Business department, setting digital marketing strategies, managing search engine marketing and PPC campaigns, and evaluating emerging technologies. Prior to this role, Ghazi worked as a Controller E-Business Operations from August 2016 to October 2019, where they focused on measuring and reporting the performance of digital marketing campaigns and assessing them against goals. Before that, Ghazi worked as an E-Business Specialist from April 2013 to July 2016, where they supervised and analyzed customer data to identify potential markets and advertising needs. Ghazi also held the position of Market Research Specialist from November 2011 to March 2013 at Gulf Air. Additionally, Ghazi worked at Gulf Air as a Duty Resource Specialist from February 2011 to November 2011, where they forecasted and planned contact center activities and managed operational processes. Their earlier roles at Gulf Air include Special Services Agent and Reservation Sales Agent. Prior to their employment at Gulf Air, Ghazi also worked at Virgin as a Sales Associate from September 2008 to December 2008, where they were in charge of the Apple products section and performed duties such as selling, managing customer requests, and inventory management.

Ghazi Jawad, EISM, has a diverse education history in the field of management information systems and marketing. Ghazi obtained a Diploma in Management Information Systems, General from Kingdom University in the years 2007 to 2010. Following that, in 2010 to 2011, they completed their Bachelor's degree in Management Information Systems at The Kingdom University. In 2012 to 2013, Ghazi Jawad pursued a Professional Diploma in Digital Marketing at CIM | The Chartered Institute of Marketing. In 2016 to 2017, they furthered their education with a Professional Diploma in International Sales & Marketing Management from The Institute of Sales & Marketing Management.

In addition to their formal education, Ghazi Jawad has acquired various certifications to enhance their skills and knowledge. Ghazi completed the "DIGITAL MARKETING: CUSTOMER ENGAGEMENT, SOCIAL MEDIA, PLANNING & ANALYTICS" certificate program at EMERITUS in September 2019. Ghazi also obtained the Digital Master Class Green Belt certification from Google in July 2019. In April 2018, they achieved the Certified Digital Marketing Specialist - Strategy & Planning accreditation from the Digital Marketing Institute. Prior to that, in December 2017, Ghazi Jawad earned the title of a Certified Digital Marketing Professional from the same institute. Ghazi also has certifications in Google Analytics for Beginners and Google Tag Manager Fundamentals, which were obtained in March 2017. Furthermore, they hold the title of SMEI Certified Professional Salesperson™ from SMEI - Sales & Marketing Executives International, Inc., achieved in 2014. Lastly, they completed the Professional Diploma in Digital Marketing from CIM | The Chartered Institute of Marketing in 2013.

Additionally, Ghazi Jawad has attended various training programs to develop their essential management skills. These include "Essential Management Skills," "Anger & Conflict Management," and "Decision Making," which were completed at Gulf Air in 2012. Ghazi also completed the WWCC Interact Training at Gulf Air in October 2009 and the Passport - Call Centre Training at The Knowledge Brokers in May 2009.