Luay Ishneiwer

Luay Ishneiwer is an experienced IBM Service Manager with a career spanning over two decades in the information technology sector. Currently at GBM since September 2010, Luay has held multiple leadership roles, including Regional Practice Lead for ECM and Territory Services Delivery Lead, focusing on managing service performance and ensuring adherence to service levels and budget for client projects. Previously, Luay served as Technical Manager at EBLA Computer Consultancy from July 1999 to August 2010, responsible for guiding technical teams and establishing operating procedures. Luay holds a Bachelor of Science degree in Computer Science from the University of Jordan, earned between 1995 and 1999.