Gulf Coast
Ronnie Lay is an accomplished IT professional with extensive experience in information technology and application development. Currently serving as the Director of Information Technology at Gulf Coast Collection Bureau since July 2015, Ronnie also holds roles as a Developer and Analyst, focusing on client file development and CRS administration. Prior experience includes programming and service delivery roles at FIS, where responsibilities included the development of the "Alert Manager" application for fraud analysts and providing 24/7 production support. Ronnie's background also encompasses systems analysis and application support at Emdeon Business Services and Fidelity National Information Services, as well as systems engineering at Dooley and Mack Constructors. Ronnie holds a Bachelor of Science degree in Management Information Systems from the University of South Florida.
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Gulf Coast
We take immense pride in serving our clients by developing innovative, personalized revenue cycle management solutions. Rooted in trust, integrity, and a commitment to superior results, our approach truly sets us apart. To this end, we offer a wide variety of services to our clients and extensive training for our employees. When you engage in a business relationship with our company you can expect: • Extended Business Office Services: Assisting healthcare providers with various administrative functions to ensure efficient and effective revenue cycle operations. • Self-Pay Recovery: Specialized services focused on recovering payments from patients who are directly responsible for their medical bills. • Probate Recovery Services: Managing the recovery of funds from estates in probate to ensure healthcare providers receive the payments they are due. • Bad Debt Collection Programs: Comprehensive programs aimed at recovering outstanding debts while maintaining a professional and respectful approach.