Miguel E. Puentes (Mike)

Miguel E. "Mike" Puentes has extensive experience in customer service and operational leadership within the energy sector, primarily with Gulf Power Company, where semi-retirement status was attained in June 2017 after holding positions such as Customer Service Analyst and Supervisor. Between 1999 and 2007, Miguel worked as a Business Analyst and Engineering Field Representative at Southern Company, focusing on aligning initiatives with business goals and managing projects in a significant customer area. Miguel holds a Bachelor's degree in Resource Management from Troy State University and has consistently prioritized customer satisfaction and employee development throughout a distinguished career.