Pooja L.

Pooja L. is an experienced information technology quality assurance analyst at Gulfstream Aerospace since March 2022, following a role as a systems QA analyst at Bank of America from February 2021 to March 2022. Prior to this, Pooja held various positions in customer service and sales, including brand lead at Michael Kors, where responsibilities included providing exceptional customer service and exceeding sales goals, and sales specialist at Victoria's Secret Pink, focusing on coaching employees and driving sales performance. Pooja also served as a customer service manager at United Parcel Service (UPS), skillfully handling customer inquiries and complaints. An education background includes a Bachelor of Science in Finance from the University of North Carolina at Charlotte and a high school diploma from Mallard Creek High School.