Richard Lackey possesses over 11 years of experience in Hotel and Casino Operations Management, currently serving as a Casino Guest Service Supervisor and Executive Host at Gulfstream Park since December 2017. Lackey has demonstrated expertise in leadership, training, hospitality business strategy, and customer service. Past roles include Sales Manager and Hotel & Casino Operations Manager at Potawatomi Hotel & Casino, where responsibilities included account management and marketing strategy. Prior experience also includes serving as Retention Supervisor at YMCA of Metropolitan Milwaukee. Richard Lackey holds an education background from the University of Wisconsin-Milwaukee.
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