Andrea Allred

Andrea Allred is a System Engineer at Gunnison Consulting Group, Inc. since July 2021, bringing extensive experience from Intermountain Healthcare, where a career spanned over two decades. During this time, Andrea held various roles, including Incident Manager and Service Management DevOps. Responsibilities included managing incident and service level agreements, developing processes to enhance customer experience, and leading Scrum-based development for ITSM solutions. Andrea also administered BMC Remedy 5, designed training programs, and managed a 24/7 support team. Educational qualifications include an Associate's degree in Computer Systems Networking and Telecommunications from Utah Valley University and a CNA certification from Tooele Applied Technology College.