Deepak Kumar Sarkar

Deepak Kumar Sarkar is a Senior Customer Success Manager at Knowlarity Communications (Gupshup), where they drive client satisfaction, retention, and revenue growth across sectors such as Retail, Banking, Education, and Healthcare. With over 12 years of experience in Customer Success, they have a proven track record of managing enterprise accounts and delivering substantial growth, including a remarkable 1667% increase for Landmark Group. Deepak's previous roles include Manager of Sales Operations at Talview, where they optimized client onboarding and operational efficiency, and Business Development Manager at VentureSoft Global, where they secured new enterprise accounts and spearheaded market penetration strategies. They hold an MBA from Bangalore University and have recently completed a Generative AI program at the Indian Institute of Technology, Patna.