Siddharth Barwal is a seasoned professional in the field of Customer Success, currently serving as Manager at Gupshup since January 2024, where the focus is on enhancing conversational engagement for businesses. Prior to this, Siddharth held positions at Haptik as Customer Success Manager from August 2022 to July 2023, contributing to one of the largest Conversational AI companies globally. Additional experience includes roles at Polestar Solutions & Services, LetsVenture, and Click Labs, ranging from customer success management to IT support. Siddharth holds a Master of Business Administration with a concentration in Marketing and Human Resource Management from Himachal Pradesh University Business School and a Bachelor's of Technology in Information Technology from the University Institute of Information and Technology, H.P.U, Shimla.
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