Gustavo Cardoso Borillo

Gustavo Cardoso Borillo is a seasoned professional in customer success and talent management with extensive experience in various roles within Itaú Unibanco and other organizations. Currently serving as a Customer Success Senior Specialist at Gupy since March 2021, Gustavo manages enterprise client portfolios, focusing on artificial intelligence, business strategy, employer branding, and recruitment. Prior roles include Senior Talent Analyst and Senior Training Analyst at Itaú Unibanco, where responsibilities encompassed trainee program strategy, process development, and diversity initiatives. Gustavo's educational background includes a postgraduate degree in Business and People Management from Insper and other relevant certifications in people management and project management.