Guru is a Knowledge Management Network, utilizing AI to make sales, support, and customer success teams better at their jobs. By empowering these teams in-context with the knowledge they need to respond to customer questions, they can stop spending time hunting down information and instead focus on what matters most — their customers.

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Guru

Audrianna Webster is a content marketing strategist at Guru. Prior to their current position, they worked as a Jr. SEO Specialist at Delmain, an English Second Language Instructor at iTutorGroup, and a contributing writer at [Arcadia Publishing](/org/arcadia-publishing). Audrianna has a passion for helping others learn and grow and uses their skills in writing and marketing to make a positive impact on the world.

Audrianna Webster has a Bachelor of Arts in English from the [University of Oregon](/org/university-of-oregon) and a Summer Publishing Institute Certificate from [New York University](/org/nyu).

Audrianna Webster reports to Brittany Bingham, VP, Marketing. Audrianna Webster works with Michelle Khalid - Marketing Operations Manager, Fawzy Khalaf - Digital Marketing Specialist, and Chandler Sopko - Product Marketing Manager.

Audrianna Webster

The ultimate multihyphenate, Johanna Evans is not just the VP of Product Design at Guru—she's an entrepreneur-design leader-visual artist-photographer-author-medical doctor. (You read that right—Johanna can pretty much do it all.)Whether it's leading a team with empathy so they can do their best work, creating delightful user experiences, or assembling a portfolio of her underwater photographs, Johanna relies on her ability to synthesize and capture the human condition. Before Guru, she co-founded PaperFlip and led SurveyMonkey's mobile initiatives. Johanna began her career as an ICU and ER physician in her native Colombia. After relocating to the US, she received her BFA in product design and an MFA in photography. Her fine art work can be seen at the SFMOMA, UCLA, the New York Public Library, and in private collections.


Joha Evans

Christine Richardson is the current Director of Brand Marketing at Guru. Christine has previously worked as an Interactive Designer at Netplus from September 2013 to October 2014, and as a Senior Designer at Two Paperdolls from January 2011 to September 2013.

Christine Richardson completed a Bachelor of Fine Arts in Graphic and Interactive Design at Tyler School of Art at Temple University. Christine then pursued a career in graphic design, working for various companies in the Philadelphia area.

Some of their coworkers include Julia Bersin - Director, Demand Generation, Michelle Khalid - Marketing Operations Manager, and Fawzy Khalaf - Digital Marketing Specialist. Christine Richardson reports to Brittany Bingham, VP, Marketing.

Christine Richardson

Steve Mayernick is the Senior Director of Product Marketing and Communications at Guru. Steve has over eight years of experience in product marketing and sales enablement. Prior to joining Guru, Steve was the Product Marketing and Sales Enablement Lead at RJMetrics, which was acquired by [Magento Commerce](/org/magento-commerce). Steve has also held positions at [Spinnakr](/org/spinnakr), Tradition Sports, and Fiduciary Investment Advisors, LLC. In 2010, Steve founded C4K, a software development company. Steve is a graduate of the [University of Pennsylvania](/org/university-of-pennsylvania).

Steve Mayernick attended Trinity College-Hartford and earned certifications from [Pragmatic Marketing](/org/pragmatic-marketing) in [Pragmatic Marketing](/org/pragmatic-marketing) Foundations, [Pragmatic Marketing](/org/pragmatic-marketing) Launch, and [Pragmatic Marketing](/org/pragmatic-marketing) Market.

Steve Mayernick reports to Brittany Bingham, VP, Marketing. They work with Chelsea Valente - Sr. Customer Lifecycle Marketing Manager, Chandler Sopko - Product Marketing Manager, and Leah Friedman - Director, Content Marketing.

Steve Mayernick

Ly Nguyen is VP of Product at Guru, where she leads product strategy and execution. In this role, she is responsible for setting the product vision and roadmap, scaling process and operations, and driving revenue growth. Ly is a seasoned leader, with more than 13 years of experience at hypergrowth B2B SaaS companies like Dropbox and Atlassian. Most recently, she was Director of Product for Dropbox Plus and Professional, where she grew the product lines from Series C through the company’s IPO. She holds Bachelors and Masters degrees in East Asian Studies and Japanese Language from Stanford University.


Ly Nguyen

Leah Friedman is currently the Director of Content Marketing at Guru. Prior to joining Guru, they were the Content Marketing Manager at [Autodesk](/org/autodesk) from July 2016 to September 2018. Before [Autodesk](/org/autodesk), Leah was the Content Marketing Manager at SmartThings from February 2016 to July 2016. Leah began their career as a Marketing Copywriter at [Countable](/org/countable) from October 2014 to February 2016, where they were responsible for designing, writing, and analyzing [Countable](/org/countable)'s marketing outreach efforts, including its weekly newsletter, reengagement emails, and social media campaigns. During their time at [Countable](/org/countable), Leah increased the newsletter campaign open rates from ~15% to >20% on average and increased the CTR from ~1.5% to >3% on average. Leah also increased organic marketing reach by over 100% in 10 months and coordinated an ambitious email and social marketing campaign that saw an increase of 1mm messages to Congress in three months (the first 1mm messages had taken 12 months). Prior to [Countable](/org/countable), Leah was a freelance writer for Thin Reads from May 2013 to February 2014. Leah began their career as Managing Editor (SideReel.com, AllMusic.com, AllMovie.com) at [RhythmOne](/org/rhythmone) from November 2012 to February 2016.

Leah Friedman earned their Bachelor of Arts from The Johns Hopkins University in French Literature/Russian Literature. Leah then pursued their studies at Université Paris Nanterre in French Language and Literature. After that, they attended a summer intensive at Middlebury College in Russian Language and Literature. Leah also attended Emma Willard School. Lastly, they got their certification in Digital Marketing from The George Washington University School of Business.

Some of their coworkers include Steve Mayernick - Senior Director, Product Marketing and Communications, Christine Richardson - Director Of Brand Marketing, and Julia Bersin - Director, Demand Generation. Leah Friedman reports to Brittany Bingham, VP, Marketing.

Leah Friedman

Johanna Evans is the Sr. Director Product Design, Growth at Guru. Johanna was previously the Co-Founder & Advisor at Paperflip from October 2016 to October 2020. Johanna was also the Principal User Experience Designer Mobile at SurveyMonkey from November 2010 to January 2017. Johanna has also been a faculty member at the [Academy of Art University](/org/academy-of-art-university) from June 2007 to January 2011.

Johanna Evans has a MFA Cum Laude in Photography from [Academy of Art University](/org/academy-of-art-university), a BFA Magna Cum Laude in Web Design | New Media from [Academy of Art University](/org/academy-of-art-university), and an MD in Doctor of Medicine and Surgery from [Universidad Pontificia Bolivariana](/org/universidad-pontificia-bolivariana).

Johanna Evans works with Justin Knorr - Chief Revenue Officer, Dennis Sevilla - CFO, and Jessica Lantis - VP, People Operations. Johanna Evans reports to Rick Nucci, Co-Founder & CEO.

Johanna Evans

Halid Ibrahimovic is the Sr. Director of Sales at Guru. Halid has over 15 years of experience in sales, sales development, and account management. Prior to joining Guru, Halid was the Director of Sales at Pantheon Platform, where they managed the sales, sales development, and account management teams. Halid has also held positions at Boomi, Inc., SuccessFactors, and Thomson Learning. Halid has a proven track record of success, achieving 125% quota attainment in Half 1 of 2013 and 136% quota attainment in 2012. Halid was also named AE of the Year in 2011 and achieved 110% quota attainment in 2011.

Halid Ibrahimovic has a BS in Economics from the University of Wisconsin-Madison.

Some of their coworkers include Hillary Curran - Director of Customer Experience, Dalton Gilgor - SDR Manager, Scalable Accounts, and Madeleine FitzGerald - Director of Account Management. Halid Ibrahimovic reports to JJ Ferroni, VP, Sales.

Halid Ibrahimovic

Julia Bersin is the Director of Demand Generation at Guru. Julia has over three years of experience in marketing and communications, with a focus on email marketing, campaign execution, and metrics reporting.

Previously, Julia was a Yoga Instructor at AppsFlyer, where they managed customer communication strategy, built out email campaigns and landing pages, and developed targeted nurture campaigns. Julia also set goals for and tracked email metrics for customer campaigns.

Before that, Julia was a Yoga Instructor & Marketing Consultant at trüFORMAT, where they created and executed marketing plans for small businesses.

Julia began their career as a Yoga Instructor Assistant at Yoga Tree San Francisco.

Julia holds a Bachelor of Arts in Communications from the University of California, Berkeley.

Julia Bersin attended Bishop O'Dowd High School and then [Tulane University](/org/tulane-university), where they earned a Bachelor of Science in Psychology with a minor in Mathematics and a concentration in Business. Julia also attended Data Analytics at [General Assembly](/org/general-assembly) and RYT 200 HR at Lighting the Path Yoga Teacher Training.

Julia Bersin reports to Brittany Bingham, VP, Marketing. Some of their coworkers include Sydney Sundell - Senior Product Marketing Manager, Michelle Khalid - Marketing Operations Manager, and Steve Mayernick - Senior Director, Product Marketing and Communications.

Julia Bersin

Madeleine FitzGerald is the Director of Account Management at Guru. Madeleine has over ten years of experience in sales and management.

FitzGerald started their career at Nestle USA where they were a part of the Nestlé Development Program. As a part of the program, they managed a $14.3 million territory with over 10,000 products for accounts in Northern Colorado and Southern Wyoming. During their time at Nestle, they achieved incremental sales growth of $800,000 to a Fortune 100 company. Madeleine also initiated and led key stakeholder meetings with WalMart team leads to discuss growing market trends to capitalize on to grow their business.

In 2014, FitzGerald left Nestle to join Auxilium Pharmaceuticals, Inc. as an Operations Analyst. After less than a year at Auxilium, they joined RJMetrics (which was later acquired by [Magento Commerce](/org/magento-commerce)) as an Account Manager. As the Director of Account Management at Guru, FitzGerald is responsible for overseeing the account management team and developing strategies to grow Guru’s client base.

Madeleine FitzGerald's educational career includes a Bachelor of Science in Business Management from the University of Arizona.

Madeleine FitzGerald reports to JJ Ferroni, VP, Sales. Madeleine FitzGerald works with Halid Ibrahimovic - Sr. Director of Sales, Dalton Gilgor - SDR Manager, Scalable Accounts, and Hillary Curran - Director of Customer Experience.

Madeleine FitzGerald

Justin Knorr is currently the Chief Revenue Officer at Guru. Prior to that, they were with GTMfund, [Sendoso](/org/sendoso), [Stage 2 Capital](/org/stage-2-capital), and [Asana](/org/asana). At [Asana](/org/asana), they were the Head of Sales for Corporate & Sales Development for North America. Justin was also with Gusto! and [Dropbox](/org/dropbox), where they were responsible for managing and building SMB sales teams globally. Before that, they were with Google as a Sales & Account Manager for B2B, and before that they were with ZS Associates as a Business Associate.

Justin Knorr reports to Rick Nucci, Co-Founder & CEO. They are on a team with Mitchell Stewart - Co-Founder & CTO, Dennis Sevilla - CFO, and JJ Ferroni - VP, Sales.

Justin Knorr

Ed Brennan is VP of Engineering at Guru. Ed leads the Engineering team with a focus on team development, methodology, execution, and delivery. He prides himself on putting the right people in the right places, empowering them to make decisions, and then helping them to succeed. Ed’s been in software engineering for over 25 years, with 15 of those years in engineering leadership roles. Alongside his work at Guru, he teaches both web development and data science boot camps at the University of Pennsylvania. Ed holds a Bachelor of Science in Management Science and Information Systems from Penn State University.

Ed Brennan

Richard Foreman

Yael McCue

Megan McGrath

Snehal Sawlani

June Zhang

Julia Soffa

Chelsea Cox

Matt Faden

Jessica Lantis is the director of finance at Guru. Jessica is responsible for accounting, financial planning and analysis, people operations, real estate, and risk management oversight. Jessica brings ten years of experience in finance and business operations, most recently at WineAccess, where she was the Vice President of Operations. Jessica holds a Bachelor of Science in Finance from the Lerner School of Business and Economics at the University of Delaware.

Jessica Lantis

Jennifer Bisser

Kristen Powell

Stacie A.

Alicia Agnew

Michelle Khalid

Chelsea Valente

Sydney Sundell

Fawzy Khalaf

Chandler Sopko

Hillary Curran

Jon Billett

Rick Nucci is co-founder and CEO at Guru. Rick brings twenty years of experience in creating category-leading software solutions and companies. Prior to Guru, Rick was the founder and chief technology officer of Boomi, which defined and led a new segment as the first-ever cloud integration platform-as-a-service. Boomi was acquired by Dell in 2010, where Rick went on to run the Boomi business for Dell as its general manager, helping grow the organization into the industry leader it is today. Rick frequently speaks at industry events about startups, SaaS and cloud computing. Rick holds a Bachelor of Science in Logistics, Materials, and Supply Chain Management from Penn State University.

Rick Nucci

Brittany Bingham is VP of Marketing at Guru. Prior to Guru, Brittany worked as VP of Marketing & Growth at RaiseMe, a social enterprise focused on expanding access to higher education. Before her time at RaiseMe, she was Sr. Director of Growth Marketing at SurveyMonkey, where she oversaw acquisition, conversion, engagement, and retention, and saw the company grow from 225 people to over 800. She is a program co-creator and mentor for Reforge, startup advisor, and doting dog mom.

Brittany Bingham

Dennis is the CFO and Operations Lead at Guru, where he leads Finance/Accounting, Business Operations, Business Systems, and Business Intelligence. Prior to Guru, he was the CFO at Domino Data Lab. He previously led strategic finance teams at Sunrun and DocuSign and earlier in his career cut his teeth at Goldman Sachs and Salesforce.com. 

Dennis Sevilla

JJ Ferroni is the vice president of sales at Guru. JJ leads Guru’s sales efforts, including direct sales, account development, sales engineering and sales operations. JJ brings more than fifteen years of experience in enterprise sales & sales strategy, most recently at Dell Boomi, where he was the Director of Sales, responsible for leading sales and sales engineering teams. Previously, JJ also managed customer service teams at Dell Boomi. JJ holds a Bachelor of Science in Marketing and Management Information Systems from Villanova University.

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