Fiona Lam is a seasoned professional in product design and digital strategy, currently serving as a Senior Product Designer at LaunchPad since April 2023. Prior experience includes roles such as Senior Strategy Advisor in the Digital Business Unit at Iron Mountain and Senior Digital and UX Consultant at Capco, where expertise encompassed UI/UX design, design thinking facilitation, and product strategy. Earlier career achievements at Gartner involved significant contributions as a Senior Research Specialist and Research Analyst, complemented by a role in user engagement at Coffee Inc. Fiona holds a Bachelor of Science degree in Industrial and Labor Relations from Cornell University.
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