Giovanni Sinapi

Giovanni Sinapi is an Applied AI Scientist at Gusto since September 2022, focusing on AI applications such as a large language model-powered email assistant and an AI-driven system for generating customer support recipes. Previous experience includes roles as a Senior Data Scientist at Gusto, where Giovanni developed a high-accuracy forecasting model for marketing-qualified leads, and as a Data Scientist II at WHOOP, utilizing Bayesian and LSTM techniques for recovery metrics and treatment response predictions. Earlier positions involved data science roles at Lightcast and Holland America Line, with work on classification models, marketing optimization, and customer insights. Giovanni's educational background includes a Master of Science in Industrial and Systems Engineering from the University of Washington and multiple Bachelor of Science degrees in Management Engineering from Sapienza Università di Roma and the University of Rome Tor Vergata.