Idalis Anderson

Idalis Anderson currently serves as a Benefits Onboarding Advocate at Gusto, providing personalized guidance to business owners during open enrollment processes and negotiating with benefit vendors to enhance client relationships. Prior experience includes a role as a Claims Analyst at the Ohio Department of Job and Family Services, where Idalis conducted analyses of unemployment claims and adapted to software updates and procedural changes. At AAMediaco, Idalis worked in the Information Technology Service Desk, focusing on proactive troubleshooting and initiating a user feedback program to improve support services. Idalis began the career as a Customer Service Representative at Frost and earned a Bachelor of Science in Health Care Administration/Management from Texas Southern University.