Lauri Smith is currently the Head of Payroll Operations at Gusto, where they lead a team focused on providing exceptional service to over 200k Payroll Customers. They previously held the role of Vice President Operations at HdL Companies, overseeing operations and implementing a Business Process Improvement Program. Prior to that, they were a Sr. Director at ADP, responsible for Tax Operations and Compliance Services, as well as roles as Tax Processing Director, Tax Processing Analyst, Supervisor, and Manager. Lauri holds a Bachelor's degree in English Language and Literature.
March, 2022 - present