RM

Rehana M.

Customer Onboarding Leader at Gusto

Rehana M. currently serves as the Customer Onboarding Leader at Gusto since June 2025. Prior to this role, Rehana held various positions at Jellyvision from June 2017 to May 2025, culminating as the Director of Customer Operations, where leadership involved managing a team of over 30 individuals, overseeing multiple functions, and achieving high customer satisfaction scores. Previous roles at Jellyvision included Senior Manager, Customer Operations, and Manager, Customer Operations, with a focus on process improvements and delivering exceptional service to clients. Earlier experience includes a Business Manager role at Apple, managing a team responsible for $2 million in annual revenue, along with significant contributions in sales and training. Rehana holds a Bachelor of Arts in Liberal Arts from St. John's College.

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