Shea Hughen has extensive experience in the insurance and client relationship sectors, currently serving as a Benefits Advisor in Small Group Health Insurance Sales at Gusto since September 2019. Responsibilities include educating newly hired employees, developing in-depth knowledge of carrier offerings, and ensuring exceptional customer service. Previously, Shea held roles such as Sr. Account Manager and Customer Engagement representative at Gusto, where responsibilities involved cross-functional workflows and coaching contractors. Prior experience includes serving as a Client Relationship Manager at Northwestern Mutual, managing over 500 clients and contributing to significant revenue increases. Shea also has a background in the barbering industry, having operated as an Owner and Barber at Denver Barber Co. and served as Team Lead at GQ Barber Lounge. Education includes a degree in Art Education from Metropolitan State University of Denver and certifications from the Academy of Barbering Arts and Toni & Guy Hairdressing Academy.