Kyra Orr

Kyra Orr is an experienced professional in customer experience and operations management, currently serving as Sr. Manager of Self-Service Automation at Guthy|Renker since April 2021. Prior to this role, Kyra held various positions at GOAT Group from July 2017 to April 2021, contributing as CX Manager, Process & Strategy, CX Project Manager, CX Lead, and CX Specialist, where key achievements included leading a team expansion and improving customer support processes. Earlier experience includes member care roles at Tradesy and Apple, focusing on customer service excellence and operational efficiency. Kyra's educational background includes a degree in Interdisciplinary Media Production & Design from Hollins University, completed in 2011.