GUURU is an AI powered customer service platform.

AI/ML

E-Commerce

Information Technology

Messaging & Communication

Software

Support Services

Telecommunications

GUURU

GUURU's headquarters in Zürich, Switzerland

Creative and strategic hub for design, sales, product management, and customer success in the DACH region.

30-36

The Lisbon office focuses on software development and product management, supporting technical solutions and engineering excellence.

Lisbon

Tonio Meier

Jutta Stienen

Tiago Fernandes

Benno Marbach

Antoine Meier

Paco Hauser

William Dougherty

The Engineering Team at GUURU, comprising Software Engineers, a Full Stack Engineer, and a Software Developer, is responsible for developing and maintaining the AI-powered customer service platform. They work on coding, testing, and deploying software solutions to enhance platform efficiency, scalability, and user experience. Note: The designation 'Idiot Engineer' seems incorrect or inappropriate and should be reviewed.

Engineering Team

This department oversees corporate governance and strategic direction through board members and investors.

Board Governance

The Customer Success Team at GUURU ensures clients effectively leverage the AI-powered customer service platform to meet their business goals. The Head of Customer Success leads the strategy, the Senior Customer Success Manager focuses on client relationship management, and the Customer Success Analyst / Automation Champion optimizes customer workflows through data analysis and automation. The team collectively works to drive customer satisfaction and retention.

Customer Success Team

The Leadership Team at GUURU drives the strategic vision and operational execution of the AI-powered customer service platform. By leveraging their extensive experience and innovative thinking, they collaborate to enhance product development, optimize service delivery, and ensure alignment with business goals, positioning GUURU for sustained growth and industry leadership.

Leadership Team

This department oversees product development and strategy, ensuring alignment with market needs and business objectives.

Product Management

This department oversees the governance and strategic direction of the organization through its board members.

GUURU

Org chart

Board & advisors

Teams

Engineering Team

Board Governance

Customer Success Team

Leadership Team

Product Management

Board Management

Offices

GUURU

Org chart

Board & advisors

Teams

Engineering Team

Board Governance

Customer Success Team

Leadership Team

Product Management

Board Management

Offices

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