Jiaming Qu

Tech Support Associate at George Washington University

Jiaming Qu is an experienced Security Engineer currently employed at The George Washington University, where skills include managing over 1000 support tickets with a high first-call resolution rate and deploying security mechanisms such as multi-factor authentication in accordance with NIST Cybersecurity Framework guidelines. Previously, Jiaming served as a Cybersecurity Teaching Assistant at Virginia University of Science & Technology, facilitating lab sessions for over 300 students and developing numerous educational materials. As a Network Security Engineer, Jiaming improved incident detection efficiency by 20% and reduced response time by 30% through a comprehensive Incident Response Plan. Educational qualifications include a Bachelor of Science in Computer Science from Salisbury University and two master's degrees in Information Technology and Cybersecurity and Information Assurance from the University of the Potomac and Virginia Institute of Science & Technology, respectively.

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