Karla Gross is an accomplished professional in quality engineering and assurance, currently serving as the Senior Quality Engineering Manager at H-E-B since January 2017. Previously, Karla held the position of Senior Manager in Quality Assurance & Business Analysis IT Service Delivery at Whataburger from April 2012 to November 2016. Prior to that, Karla was the Quality Assurance Center of Excellence Leader at HEB, where responsibilities included developing strategies and implementing testing processes from April 2007 to April 2012. Karla's earlier experience includes roles such as Software Quality Analyst at USAA and Senior Quality Assurance Analyst at Wells Fargo Bank, beginning a career in quality assurance that started as a Pre-Sales Engineer at Acendant Solutions and a Sales Engineer at SofTest Designs. Karla holds a Bachelor of Science degree in Electrical Engineering from The University of Texas at San Antonio, earned between 1992 and 1998.
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