Syed Faraz Ullah Shah

Customer Service Manager at Habib Bank

Syed Faraz Ullah Shah has over 14 years of experience in the banking and financial services sector, currently serving as a Customer Service Manager at Habib Bank AG Zurich since July 2017, where responsibilities include customer service management and supervisory assistance. Prior to this role, Syed worked at UAE Exchange from March 2015 to June 2017 as an Officer in Branch Operations, focusing on remittances, foreign currency, and various other banking services. Syed also held positions at United Bank Limited from October 2009 to October 2014, initially as a Team Leader in the Contact Center and later as an Assistant Manager in Research & Quality, emphasizing service standards and quality control. Syed holds a Bachelor of Commerce (B.Com.) degree from Karachi University and a Matriculation in Economics from Karachi Academy.

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