Ramona B.

Ramona B. has extensive experience in customer service and claims management, currently serving as Head of Member Services at Habyt since May 2021, where leadership and motivation of customer service teams are emphasized. Prior to this role, Ramona held positions at Quarters Co-Living as Team Lead Member Services, and at Booking.com as Senior Customer Care and Customer Service Executive. Ramona's background also includes significant experience in the insurance sector, holding various roles at companies such as UNIQA and Generali Asigurari, focusing on claims management and customer care. Ramona holds a Bachelor's degree in Automotive Engineering Technology from the University POLITEHNICA of Bucharest.