Thanraj P is an experienced technical support and engineering professional with a strong background in automating systems and managing complex infrastructures. Currently serving as the Lead Technical Support Specialist at HackerOne, Thanraj previously held roles such as Senior Technical Specialist at Sendbird and various engineering positions at Twilio and Crossover for Work, including Cloud Operations Engineer. Notably, Thanraj designed a serverless automation framework utilizing AWS technologies to facilitate zero-touch operations and has extensive experience in automating user management applications. Earlier in the career, Thanraj worked as a System Engineer at Infosys, providing support for over 4000 Oracle databases and developing scripts to streamline database operations. Thanraj holds a Master of Science in Computer Software Engineering from the Vellore Institute of Technology.
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