Laure R.

Laure Ranchon-Ginoux has extensive experience in IT support and customer service, holding various roles since 2009. Currently, as IT Helpdesk Support at Haema Blut & Plasma, responsibilities include end-user support and migration to the Grifols IT environment. Previous positions include IT Support Engineer at Isonet, where application support and diagnostics were primary tasks, and IT Support Technician at DC Aviation GmbH, focusing on hardware and software troubleshooting. Laure also worked in customer service and sales roles at companies such as MAHLE International GmbH and MECOTEC GmbH. Education includes a degree in Hospitality Management from the Professional Institute Jacques Maillot and a language integration course in German from Volkshochschule Böblingen/Sindelfingen. Multilingual capabilities in German, English, and Spanish enhance service delivery across diverse environments.