Talaia Lewis-Gonzalez

Talaia Lewis-Gonzalez is an experienced professional specializing in dispute resolution and human resources. Currently serving as an Arbitrator and Mediator for the Better Business Bureau since August 2016, Talaia aids in resolving disputes between businesses and customers through unbiased mediation. Additionally, as a Senior Regional Human Resources Business Partner at Hair Cuttery since April 2012, Talaia provides strategic advice on policies and employee management for over 1,000 retail salon locations and investigates EEOC allegations. Previous roles include Employee Relations Manager at Chemonics International, where Talaia developed compliance templates and advised staff on employee relations matters, and Employee Relations Professional at CSC, enforcing company policies. Talaia holds a Master’s degree in Negotiation and Conflict Management from the University of Baltimore and a Bachelor’s degree in Government & Politics and Criminology & Criminal Justice from the University of Maryland.