Hisako Pack

Hisako Pack is a seasoned technical support professional with extensive experience in remote roles, primarily serving as a Senior Technical Support Specialist at Haivision since November 2017. Responsibilities include advanced technical support, database migration, SSL management, and handling complex customer cases. Prior to Haivision, Hisako engaged in various technical support and administrative roles at Hostgator.com, contributing to web hosting support and server migrations, and showcasing strong capabilities in customer service and communication. Additional experience includes roles in delivery and shopping services, as well as education as an instructor and performer, complemented by an Associate's Degree in Early Childhood Education from Houston Community College. Skills include proficiency in multiple software and streaming protocols, underscoring a versatile technical background.