Pulak Biswas

Pulak Biswas has extensive experience in the hospitality and food service industry, with a career spanning over two decades. Currently serving as General Manager at Haldiram's since March 2020, Pulak has previously held key positions including Deputy General Manager Operations at the same company and Director of Operations at Poshbite Foodstuff and Restaurant Management Co. Prior roles include Assistant General Manager Operations at Haldiram's, Operations Manager at Johnny Rockets, and Senior Area Manager at Yum! Brands, where responsibilities focused on operations, customer experience, and profitability for the North and Central market. Early career experiences include various roles at Taj Hotels Resorts and Palaces and Diana Group Hotels. Pulak holds a Master's degree in Business Administration with a focus on Hospitality and Marketing Operations from NIMS and a Hotel Management degree from IHM Hyderabad.