Vijay Krishna Balasubramanian

Vijay Krishna Balasubramanian is a seasoned professional with extensive experience in digital engagement and technology delivery across various sectors. Currently serving as the Global Head of Digital Engagement & Services at Haleon since May 2022, Vijay drives the strategic direction for digital interactions with stakeholders. Prior roles include Head of Marketing and Innovation Technology at New York Life Insurance Company, where responsibility encompassed technology delivery for various insurance products, and Portfolio Delivery Lead at CVS Health, focusing on enhancing digital pharmacy capabilities. With a foundational career at Tata Consultancy Services as Client Engagement & Delivery Lead, Vijay has successfully managed large programs and delivered significant initiatives in customer experience management and business strategy. Vijay holds a Master of Computer Applications from the University of Madras, a Post Graduate Diploma in Business Administration from Symbiosis Institute of Management Studies, and a Bachelor of Science in Chemistry from Loyola College. Advanced qualifications include PMP, SPC 4, and ALMI certifications.