Paul Jacobs has extensive experience in various high-level director roles in companies such as Halfords, Vodafone, Deloitte Digital, British Gas, Centrica, Virgin Media, Cable & Wireless, and Royal Mail. With a background in business economics and management, Paul has successfully led operations, transformation, customer experience, and network economics initiatives. Notable achievements include the creation of service strategies, cost-saving projects, and customer-centric approaches that have resulted in significant improvements in operational efficiency and customer satisfaction.
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