Edmund Osbaldeston currently serves as Senior Manager of Technical Services & Support at Hallmark Media, a position held since February 2020, after being promoted from Help Desk Manager. At Hallmark Media, significant achievements include overseeing a vendor-based remote help desk service and expanding the Help Desk team from four to nine members. Prior experience includes various roles at Campbell Hall, culminating in the position of Senior Academic Technology Specialist, where management of a helpdesk team and technical operations were key responsibilities. Edmund's technical expertise spans from implementations and reorganizations involving JAMF to developing strategic technology plans and managing budgets. Educational background includes a High School Diploma from Campbell Hall.
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