Andy Adams

Andy Adams is a seasoned Customer Experience professional with over 18 years of expertise in consumer loyalty, customer relations, project management, and corporate training. They have held various positions, including Senior Director of Consumer and Customer Care at Hallmark Cards, where they enhanced brand perceptions and fostered strong consumer connections. Previously, Andy worked as a Brand Navigator at Blacktop Creative, a Manager of Marketing Communications at Applebee's, and a Teacher at Nixa Schools. Their educational background includes a Bachelor of Science in Elementary Education from Missouri Southern State University.