Jake Lam is an IT Systems Engineer at Hallmark Cards since February 2024, following a role as a Tech Hub Engineer at AIA. Previous experience includes serving as a Technical Support Analyst at Kontoor Brands, providing IT support across the APAC region, and working in various IT support roles at PTS, LRC, Buddy Finance, and Blackhorn Solutions Ltd. Jake's expertise involves desktop support, application support, system administration, and vendor liaison. Educational qualifications include a BSC in Networking and Computer Support from Glasgow Caledonian University and an HND in Computer Technical Support from Glasgow Central College Of Commerce.
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