John Perrian

John Perrian serves as the Head of Customer Insight at Halton Housing since August 2021, focusing on harnessing robust customer insights to improve customer experience and service efficiency. Previously, John held key roles at Co-op from April 2019 to August 2021, including Analytics & BI Business Partner and Management Information & Insights Manager, where strategic leadership and data-driven decision-making were paramount. John's earlier experience includes serving as Senior Business Intelligence Analyst at Torus, Customer Insight Manager (Acting Head of Marketing) at Johnson Cleaners UK Ltd, Project Manager at Edge Hill University, and CRM & Website Manager at St Helens Chamber. John holds an HND in Business Studies from St Helens College.