Our user-friendly software and IT solution for the industry has made funds healthier since 1991. Today, we work with over 60% of Australia’s private health funds. 

As a customer-owned and values-driven organisation, the costs of IT systems, new technologies and compliance is shared across the HAMBS community. Even the smallest providers enjoy a platform that’s as good as, if not better than, funds a thousand times their size.

With both industry influence and community ownership, we’re in a unique position to ensure the technology systems we build and maintain are compliant, inexpensive and meet market demands. We have a strong focus on risk and security management with it embedded in all aspects of software development and managed services. 

We’ve also helped drive legislative protection for consumers against predatory players, while minimising costs for our customers. Ultimately, it’s made the industry stronger and more able to deliver high level services to members – and reinforced its position as one of the world’s best healthcare systems.

Our customers benefit from products that are made for today’s PHI landscape and customer expectations. Online member services and a mobile app allow members to manage their private health insurance digitally. While our core platform’s many features include processing of HICAPS, HealthPoint, Medicare Two-Way, hospital claims and more, and easy integration with business intelligence applications.

Learn more about our technology: https://www.hambs.com.au/technology.html

Learn more about our advocacy for our customers: https://www.hambs.com.au/community.html

Health Insurance

HAMBS

HAMBS' headquarters in Adelaide, Australia

This department manages and maintains the organization's computer systems and network infrastructure to ensure operational efficiency.

Systems Administration

The Support and Operations team at HAMBS plays a crucial role in ensuring the reliability and security of the software and IT solutions provided to private health funds. They manage system performance and uptime through proactive monitoring and maintenance, provide technical support to clients, and implement best practices in cybersecurity. Additionally, this team collaborates on system enhancements, regulatory compliance, and integration with third-party applications, ensuring that customers receive seamless service and can effectively navigate the evolving landscape of private health insurance.

Support and Operations

The Software Development Team at HAMBS is responsible for designing, building, and maintaining innovative software solutions that enhance the efficiency and security of private health fund operations. They focus on developing user-friendly applications and integrations that address industry regulations and customer needs, ensuring compliance while minimizing costs. With a commitment to risk management, the team works collaboratively to deliver high-quality, scalable technology platforms, facilitating seamless digital experiences for both health fund providers and their members.

Software Development Team

This department provides strategic direction and governance for the organization.

Executive Leadership

This department is responsible for designing, developing, and maintaining software applications and systems.

Software Development

The Operations and Support team at HAMBS is dedicated to ensuring the seamless functionality and compliance of our software and IT solutions. This team manages infrastructure and cloud services, provides administrative support, and drives customer success through advocacy and risk management. By focusing on efficient processes and robust customer relationships, they help maintain the integrity of our platforms while addressing the evolving needs of private health insurance stakeholders.

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Other teams

Support and Operations

Software Development Team

Executive Leadership

Software Development

Operations and Support