Jacki Sherwood

Jacki Sherwood is an experienced digital analyst with a strong background in business analysis and application support, currently employed at Hamilton City Council since January 2007. In the role of Digital Analyst, Jacki reviews business processes and requirements to implement system functionalities, while also addressing business problems through effective solutions, documentation, and training. Previous roles at Hamilton City Council include Business Functional Analyst and Application Support Analyst, where responsibilities encompassed system upgrades, user support, and software installations. Prior experience includes a position as Systems Support Technician at South Waikato District Council and as 1st & 2nd Level Support at Environment Waikato. Jacki holds a Bachelor of Information Technology from Wintec and a Diploma in Business Computing from Bay of Plenty Polytechnic.