Tilly Murcott

Tilly Murcott is an accomplished professional with extensive experience in program and people management, currently serving as the People Manager for Service Improvement and Renewals & Compliance Programmes at Hamilton City Council. In this role, Tilly leads capital works across various Parks and Recreation initiatives, overseeing project managers to deliver strategic outcomes. Prior to this position, Tilly held several management roles at ACC New Zealand, focusing on business customer solutions and customer experience. Tilly's earlier career includes leadership at Fonterra and Smiggle, showcasing a strong background in operations and retail management. Tilly holds a Diploma of Business Management & Team Leadership from The Career Academy and a NZQA Certificate of Performance in Drama from the Excel School of Performing Arts.