Jeffrey Pierre

Jeffrey Pierre is a Senior Product Specialist at Hamilton Storage, with extensive experience in troubleshooting and diagnostics for medical instruments. Since February 2021, Jeffrey has served as a subject matter expert, providing both remote and in-field support while collaborating with cross-functional teams to enhance product success and customer satisfaction. Prior experience includes roles as Product Support Engineer II at Doble Engineering Company, where Jeffrey conducted scenario troubleshooting and managed a technical database, and as Product Support Engineer at Tractel, focusing on customer training and technical support. Jeffrey holds a degree in Mechanical Engineering Technology from Wentworth Institute of Technology and demonstrates proficiency in IP addressing, remote desktop protocols, and process improvement initiatives.