Hamilton Storage
Jeffrey Pierre is a Senior Product Specialist at Hamilton Storage, with extensive experience in troubleshooting and diagnostics for medical instruments. Since February 2021, Jeffrey has served as a subject matter expert, providing both remote and in-field support while collaborating with cross-functional teams to enhance product success and customer satisfaction. Prior experience includes roles as Product Support Engineer II at Doble Engineering Company, where Jeffrey conducted scenario troubleshooting and managed a technical database, and as Product Support Engineer at Tractel, focusing on customer training and technical support. Jeffrey holds a degree in Mechanical Engineering Technology from Wentworth Institute of Technology and demonstrates proficiency in IP addressing, remote desktop protocols, and process improvement initiatives.
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Hamilton Storage
Hamilton Storage is a leading worldwide supplier of automated sample storage systems, serving customers in academic and private research laboratories, pharmaceutical and clinical diagnostic companies and governmental institutions. We develop modular, scalable systems that automate sample storage, management and processing. Our systems benefit the life science, drug discovery, compound management, biobanking, and forensics industries. Hamilton maintains headquarters in Franklin, Mass., with direct sales and service organizations in many countries and a wide distributor network in other regions. Products include: -80C and -20C biobanking -20C high-throughput tube and plate management Liquid handling integration