Abhishek Anand

Senior Product Support Engineer at Hammerhead

Abhishek Anand has a diverse work experience that spans several roles and industries. In 2014, they worked as a Social Media Executive for Myntra.in, where they provided inbound customer and product support. Abhishek then moved on to Capita India Private Limited in 2015, where they served as a Process Leader and Quality Analyst for their prepayment backend support program. Abhishek joined Genisys Group in 2018 and took on the position of Senior Training Instructor. Abhishek was responsible for creating and implementing a comprehensive training program, conducting orientation sessions, and improving training effectiveness. In 2020, Abhishek joined Hammerhead as a Senior Product Support Engineer. The details of their role at Hammerhead are not provided. Throughout their career, Abhishek has demonstrated their ability to adapt to different roles and industries, as well as their dedication to providing high-quality support and training.

Abhishek Anand completed their Intermediate education in Science from Mount Assisi School, attending from 1993 to 2007. In addition to their formal education, they also obtained certifications in CCMS - Customer Complaint Management System and SFDC - Sales force dealership communication from Genisys Group in March 2017. Abhishek Anand has also received training in "Train the trainer" from Genisys Group, although the specific month and year of obtaining this certification is unknown.

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Timeline

  • Senior Product Support Engineer

    April, 2020 - present